To ensure the safety of our visitors and staff, we are managing the flow of visitors around the site by staggering the entry time into 30 minute arrival slots.

You must book your tickets in advance of coming to CAT and any visitors who arrive outside of the time-allocated slot will be turned away (depending on capacity limits).

Please bring a digital or printed copy of your booking confirmation with you.

These changes are to support 2m social distancing around CAT.

All CAT members get free entry to CAT.

To allow us to manage the flow of visitors and ensure social distancing, we ask everyone to pre-book a timed slot.

Please check availability on our visitor centre tickets page and then email us at visit@cat.org.uk to book your free visit.

Thank you so much for supporting CAT through your membership.

If you are a permanent resident of the postcode areas SY19 or SY20 then you can enjoy free entry to CAT.

To allow us to manage the flow of visitors and ensure social distancing, we ask everyone to pre-book a timed slot.

Please check availability on our visitor centre tickets page and then email us at visit@cat.org.uk to book your free visit.

Yes, we will be taking this data at the point of booking – specifically for the lead person in the group.

We may need to share this data with NHS Wales Test, Trace, Protect within 21 days of your visit.

Please see our Privacy Notice for full details.

There is no requirement to leave site after a specific amount of time but we ask that while on site, please take 2m social distancing and other precautions very seriously.

Following government guidelines, it is extremely important that if you are exhibiting any symptoms of COVID-19, or if you knowingly have been in contact with anybody exhibiting symptoms, then you must self-isolate at home and are therefore not able to come to CAT.

Please see Welsh Government guidelines for more information.

Absolutely! Not only is CAT a great place for a picnic, you’ll be given a map listing loads of fantastic places for a picnic including within woodland, in the gardens or in front of a stunning view.

Absolutely! The four legged member of the family is very welcome – we just ask that you use the biodegradable poo bag provided and keep dogs on short leads at all times.

Unfortunately we aren’t able to open the free information desk at this time. However, if you are looking for something specific or would like to get in touch with the team, please email info@cat.org.uk and somebody will be back in touch in due course.

Sadly, as the majority of our family offer is hands-on activities, we have decided not to run any extra activities. However, there is plenty for children to enjoy including interactive displays and loads of space in the gardens and woodlands to explore.

Yes, we are keeping the playground open but ask that parents take responsibility for ensuring 2m social distancing measures are observed.

We aren’t opening the main CAT shop at present but there will be a smaller pop-up shop available near the café for gift ideas and goodies.

Due to a reduced staff team to allow for social distancing in our kitchens, we are offering a reduced menu comprising delicious vegetarian picnic items. Alternatively, you are more than welcome to bring your own and enjoy it in the beautiful picnic sites around CAT.

Our café is entirely vegetarian and offers a variety of vegan options as standard. Our professional team are very experienced in catering for all manner of dietary requirements.

However, we are currently operating with a reduced menu comprising drinks, cakes and picnic items so our capacity to cater for all dietary requirements is slightly reduced.

Please ask a member of staff in the café if you have any other specific requirements or speak to us in advance by emailing visit@cat.org.uk.

Yes we are taking cash however we request that you use card where possible.

Baby changing facilities are available in the toilets close to the cliff railway and in the restaurant.

Free visitor wifi is available within and close to a number of buildings on-site, including bottom and top station, the shop, the café and the WISE building.

We are asking that only one household group go into the toilet facilities at any one time and an appropriate cleaning schedule is in place at all times.

Welsh Government rules introduced from 14 September require that masks are worn in shops and other indoor public spaces.

The CAT café is also a shop and we have a range of indoor exhibitions.

Please bring a suitable face covering with you when you visit, and wear this whenever you are in an indoor space at CAT.

The exceptions to this rule are:

• When eating and drinking indoors;
• Where individuals have medical exemption;
• Children aged 11 or under.

More information on masks and face coverings can be found on the Welsh Government website.

There are a few indoor exhibition areas however it isn’t essential to go indoors – there’s still lots to see if you just want to explore the outdoor exhibits, the gardens and the quarry trail.

Yes we are providing a number of hand sanitising stations through the visitor circuit.

The cliff railway is currently closed and access to the Visitor Centre is via a relatively steep short pathway, taking about 10 minutes to walk. Disabled parking spaces are available at the top of the South Drive, avoiding the walk.
For information about where to park and how to access the site, please speak to a member of staff in the bottom carpark/ticket office.

The displays are located throughout a 7-acre open-air site. Most of the pathways around site are made up of compacted aggregates which are mostly level; however wheelchair users may require assistance in using these, particularly during periods of inclement weather.

All the buildings have ramped or level access with doors, entrances and corridors wide enough for a wheelchair.
There are wheelchair accessible toilets at the bottom car park reception building and near the shop at the top of the cliff railway.

We have electric mobility scooters and a wheelchair, either of which can be hired free of charge by emailing visit@cat.org.uk well in advance of your visit.

CAT has an electric vehicle public charging station which is FREE for visitors to use.

Due to the changes we have had to make to ensure a safe reopening, you are not currently able to pre-book access to the charge point. We are therefore currently unable to guarantee availability.

The charging point is a 32 amp Type 2 (or Mennekes) socket allowing for fast charging, typically up to 4 hours. Please bring your own charging cables.

Please speak to the member of staff at the bottom station ticket office for details.

We have plenty of free parking spaces on-site and an over-flow car park for extra busy periods.